Step 1 - Initial Enquiry
We have made the first step really easy by giving you a direct link to Adam’s calendar to book in a call without the back and forth of comparing diaries.
Don’t want a telephone or video call? We have also included the option to send an email.
Step 2 – Advice
Adam has been giving free advice to Bristol businesses for over 15 years and will offer you the best IT guidance possible without any pushy sales tactics.
Step 3 – Setup
Once you are happy to proceed, we install our health monitoring systems onto each of your PCs. This is something we can do remotely or onsite and there is no charge for this regardless of whether you opt for our Pay As You Go or Fixed Price support. This system enables us to proactively identify issues so we can fix problems before they become disruptive!
Step 4 – Call When You Need Support
Once our initial health monitoring systems are on your PCs, you simply need to call or email us anytime you need support. Our dedicated helpdesk team will be eager to help with friendly IT support that will give you the confidence that you have made the right decision in choosing We Do Your IT.
Step 5 – Bill At The End Of Each Month
At the end of each month, you will receive a simple 30-day invoice for any support you have received over the month rather than lots of little invoices every time you ask for help. All chargeable support will be detailed on the invoice with the date, time, duration and description of the work that is done… giving you full transparency of all charges