Quality Policy

Our commitment to operating fairly, responsibly and transparently.

At We Do Your Group, we believe in being open about how we work. This policy explains our approach, what we commit to, and what you can expect from us. It forms part of our wider legal and compliance framework, which we review regularly to keep it in line with current legislation and best practice. If you have any questions about this policy or how it applies to you, please get in touch with our team and we’ll be happy to help.

Last Updated: 16th October 2023

We Do Your Group Limited (the ‘Organisation’) aims to provide defect-free products and services to its customers on time and within budget.

 

The Organisation operates a Quality Management System that has gained ISO 9001:2015

certification, including aspects specific to its scope of certification.

 

The management is committed to:

  • Develop and improve the Quality Management System
  • Continually improve the effectiveness of the Quality Management System
  • The enhancement of customer satisfaction.

 

The management has a continuing commitment to:

  • Ensure customer needs and expectations are determined and fulfilled to achieve customer satisfaction.
  • Communicate the importance of meeting customer needs and all relevant statutory and regulatory requirements throughout the Organisation.
  • Establish the Quality Policy and to set Quality Objectives at relevant functions, levels and processes.
  • Ensure that the Management Reviews set and review the Quality Objectives and report on the Internal Audit results to monitor and measure the processes and effectiveness of the Quality Management System.
  • Ensure the availability of resources.

Further measurable Quality Objectives are defined in the Organisation’s Objectives Register and in Management meeting records.

 

All personnel understand the requirements of this Quality Policy and abide by the contents of the Quality Management System.

 

The Organisation constantly monitors its Quality performance and implements improvements when appropriate.

 

This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Copies of the Quality Policy are made available to all members of staff and to relevant interested parties.

JJMorrow – Director

16/10/2023

Trust is earned through transparency, not promises. Our policies set out exactly how we work, what we stand for and what you can expect from us, so you never have to guess. We’d rather be open from the start than explain ourselves later.

Jody Morrow, Head Of Compliance - We Do Your Group
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Have a question about our policies?

If anything here isn’t clear, or you’d like to know more about how a policy applies to you, our team is here to help. Get in touch and we’ll get back to you as soon as we can.

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