We Love Helping Business in Bristol With IT Support, Hosting and Telephones

Helping Business in Bristol With IT Support, Hosting and Telephones

We Do Your Group Limited Based in Bristol owns and partners with some technology companies all of which exist to remove the burden of technology and provide the long lost experience of excellent customer service.

A genuine desire to help that always puts the interests of the customer first is unfortunately rarely seen these days where it used to be shown along friendly high streets across the country every day.

Some of you may be too young to have experienced this while those old enough to know better, have too quickly forgotten the value of this excellent customer service.  We aim to change this! Just get in touch now to find out how we will go above and beyond for your business to help indeed remove the burden of technology.

Latest ways we are Helping Business in Bristol With IT Support, Hosting and Telephones

Expert advice and in-depth features on the ways we benefit businesses

December 2018

Excellent Pay-As-You-Go Legal IT Support

December 12th, 2018|Hardware & Software, Hosting, IT Support, VOIP|

Computer Support for Solicitors Excellent Pay-As-You-Go Legal IT Support a Customer Profile Customer Profile: Cooper Cavendish Customer Sector: Solicitors Customer Size: Micro (<10 Employees, turnover of ≤ €2 Million) Customer Services used: Pay-As-You-Go IT Support Office 365 Cloud Backup IT Supplies Who is Cooper Cavendish? Cooper Cavendish is a niche, specialist legal remuneration practice, advising a broad range of clients on how to retain, reward and incentivise talent in today’s competitive environment. They align well with our values. They aim to “make your job easier not more difficult” where

November 2018

Unlimited Computer Support for Solicitors

November 30th, 2018|Hardware & Software, Hosting, IT Support, VOIP|

Computer Support for Solicitors Unlimited Computer Support for Solicitors a Customer Profile Customer Profile: Cooke Painter Customer Sector: Solicitors Customer Size: Small (<50 Employees, turnover of ≤ €10 Million) Customer Services used: Unlimited IT Support GDPR Web Hosting Spam and Virus Protection Email Hosting Cloud Backup IT Supplies Telephone Broadband Who is Cooke Painter? Cooke Painter is a chain of solicitors with five offices located in Bristol. They have a team of dedicated solicitors and support staff who work across their sites; some are based at one place

What I Wish Everyone Knew About Ransomware

November 21st, 2018|IT Support|

What I Wish PC User Knew About Ransomware Virus We are all aware of the dangers that viruses pose.  What you need to know if there is one classification of infection you should possibly fear above all others.  This type of contamination is Ransomware and ransomware on the rise. What is Ransomware? Ransom-ware is a type of virus that encrypts all of your files, so they need a unique password to access them.  They then hold you ransom for this password, hence the name.  The encryption processes these viruses

Office 365 for Small Legal Companies

November 16th, 2018|IT Support|

Moving to Office 365 for Small Law Firms Moving services to the cloud make law firms more efficient! One of our customers is a small law firm with two partners and no additional support staff; they were referred to us by one of our Bristol IT Support Customers. When we first met them, they were planning on leaving their jobs at a big law firm to start up their own legal services business. We often see small law firms in Bristol that have less than five desktop users with

Five minutes to amazing Customer Care!

November 16th, 2018|IT Support|

Five minutes to amazing Customer Care ! By spending just five minutes reading this article or watching our video and implementing customer care surveys for your own business could improve your customer service for good! We work with a business coach through Action Coach. Our coach is the Multi-award-winning Simon Buck. We have been working with Simon for around two years taking our businesses from Good to Great! There are many levels to the plan, part of which has meant focusing on customer care relations and feedback, in

Legal Cloud Dictation Using Existing Systems

November 14th, 2018|IT Support|

Legal Cloud Dictation System Do you need to spend a small fortune replacing your current legal dictation software system to get the benefits of the Cloud? Why using the cloud benefits existing legal dictation software systems: Most solicitors currently use a legal digital dictation software system and will have done so for several years.  As the move to the cloud gains momentum, we have seen a significant shift from all of the leading legal digital dictation providers towards a cloud offering, which is understandable as there are many

Computer Support for Cafes and Tea Rooms

November 11th, 2018|Hardware & Software, Hosting, IT Support|

Computer Support for Cafes and Tea Rooms AD-Hock Business Computer Support in Bristol for Cafes and Tea Rooms a Customer Profile Customer Profile: Cafe Retreat Customer Sector: Cafe and Tearoom Customer Size: Microbusiness Customer Services used: Pay-As-You-Go Computer Support GDPR Compliant Internet Hosting Office 365 Email Hosting on the Internet Hardware and Software from IT Supplies How We Help with Computer Technology Problems Cafe Retreat is a micro business in Bristol; they run a café on The Clifton Downs, their tech Support requirement is small, so they use our

Computer Support for Architects and Building Surveyors

November 4th, 2018|Hardware & Software, Hosting, IT Support|

Computer Support for Architects and Building Surveyors AD-Hock Business Computer Support in Bristol for Architect and Building Surveyors a Customer Profile Customer Profile: Survey Design and Project Management Limited Customer Sector: Architect and Building Surveyors Customer Size: Microbusiness Customer Services used: Pay-As-You-Go IT Support Web Hosting Email Hosting IT Supplies How We Help Survey Design and Project Management Limited with Computer Problems Survey Design and Project Management Limited is a microbusiness in Bristol their IT Support requirement is small, so they use our PAY-AS-YOU-GO IT Support Services a couple

October 2018

Computer Support

October 31st, 2018|IT Support|

Computer Support Unlimited Business Computer Support in Bristol without being locked into a support services contract It is understandable that many of our clients in Bristol find the predictability and control over costs that our Fixed Price unlimited computer support package offers. We create a bespoke business support agreement that perfectly suits your needs so that you only pay for the pc support and services you want. Here are just a handful of the many benefits a Fixed Price support agreement can give you: Unlimited onsite and remote business

Pay As You Go IT Support

October 11th, 2018|IT Support|

Pay As You Go IT Support Contact Us Now. Contact Us Now. What is PAY-AS-YOU-GO IT Support? Pay as you go computer support means that you will only ever pay for the Support you need and have used. There are no contracts and no fixed costs or terms and is entirely flexible to your needs, so if you use one unit (a quarter of an hour) this month and 50 hours next month that’s all you will ever pay! You can

Google Pixel 3 Release

October 9th, 2018|IT Support|

Google Pixel 3 What's New With the Google Pixel 3 Release? Google has unveiled the New Pixel 3 and Pixel 3 XL. These two new smartphones are the latest additions to the Android Smartphone collection and are expected to be the new flagship smartphone for the Android operating software. "The Pixel 3" (64 GB) will start at £739, and the "Pixel 3 XL" (64 GB) will start at £869. The option to double the capacity (128 GB) is available.  These devices are due to be available for pre-order on

September 2018

Contract IT Support in Bristol without being locked in

September 27th, 2018|IT Support|

All-You-Can-Eat IT Support without being locked in to a contract It is understandable that many of our clients prefer the predictability and control over costs that our Fixed Price support package offers. We create a simple support agreement that perfectly suits your needs so that you only pay for the support you want. Here are just a handful of the many benefits a Fixed Price support agreement can give you: Predictable Fixed Costs Unlimited onsite and remote support The proactive monitoring system to fix problems before you even realise

Office 365 Email Migration, No fuss, No Downtime!

September 27th, 2018|IT Support|

Office 365 Email Migration Service "We complete the migration from start to finish so you can get on with what you do best." Honest and straightforward fixed price cost structure Our well-rehearsed, precise and efficient process all managed by ourselves From a team that genuinely wants to remove any burden from you Out of hours work at no extra cost We know what your email system means to you and will always treat it with the highest importance. The idea of migrating your whole email system to

Bristol – 5 Great Lessons about Choosing IT Support

September 26th, 2018|IT Support|

5 Great Lessons You Can Learn From Us about Choosing IT Support in Bristol Attention Businesses in Bristol Before You Change Your IT Support Provider We genuinely want to help you make the right decision, you will be stronger for it, and that warm feeling from directly helping someone is why we do what we do. So in this spirit, below are five considerations you should have when choosing any computer IT Support provider. 1. Are they a member of a governing body or organisation that sets

How our Telephone System Enhances your Business

September 26th, 2018|VOIP|

How our Telephone System Enhances your Business We work across several business sectors and through those encounters, and as business owners ourselves, we are aware of the type of issues you encounter every day in carrying out your business activities. The We Do Your Communications business telephone systems adds a simple and flexible business tool that will give you the opportunity to review many aspects of your business and make informed decisions that are right for your business. Some of these include; i. Office space Having office space

Fully Utilise Telephones in The NHS To Enhance Care

September 19th, 2018|VOIP|

Telephones for the NHS Through our group of companies and partnerships, we have been working with NHS organisations for many years providing NHS telephones and services suitable for Healthcare providers such as Doctors’ surgeries and clinics. Security is always a more prominent issue within NHS sites as compared to many small businesses, and we have gone out of our way to ensure that we understand your requirements and that we have a range of products and services suitable for use within the field. We Do Your

How to Design IT & Telephone System from Scratch

September 13th, 2018|IT Support, VOIP|

Designing system upgrades for your IT systems from scratch it is possible using office 365 and a cloud telephone system. Have you ever sat there and thought about what your IT systems would look like if you just started again from scratch? Let’s face it; it’s a nice thought to have especially in those moments of your computer not doing what you want it to do. Likewise, designing your IT from scratch again feels like a luxury that no business has right? Well, let’s look at whether this is

Old Software on a New PC Will Change Your Business

September 13th, 2018|IT Support|

Old Software on a New PC Hardware Will Change Your Business Why are still running that old PC for a bit of old software? Yes, you need to keep the software but do you need the old tired PC Hardware it sits on? In a lot of industries, there are legacy software packages from providers who no longer exist or have ceased support. Which often leads to the need to continue to run an old PC that is compatible with the old computer software systems. This

Outrageous Savings For a Telephone Legal Helpline

September 12th, 2018|VOIP|

Outrageous Savings For a Telephone Legal Helpline thanks to a VOIP System How We Helped A Business Significantly Cut Their Business Telephone Costs Even Though They Were Still In Contract. A telephone legal helpline business was still in contract and so would naturally seem a terrible candidate for targeting with a move to a VoIP telephone system.  However, scratching underneath the surface, it soon becomes clear that they could not only save a vast amount of money but could become much stronger in the process.  Which is how the unlikely system replacement became

May 2018

GDPR Week 5 – Documentation

May 1st, 2018|GDPR, IT Support|

GDPR Week 5 It’s actually here!  The final week of our GDPR updates!  We hope these updates have proven to be useful and taken the sting out of the upcoming GDPR changes.  We have had some lovely feedback, so we hope it has been of use to you, knowing we have helped simplify technology and its impact on our customers is what motivates us. In this last update, we will be discussing the documentation required to comply with the new requirements.  Remember not to panic even if you are not completely

April 2018

GDPR Week 4 – Best practice for ensuring data security

April 24th, 2018|GDPR, IT Support|

GDPR Week 4 Iit's already week four of our GDPR journey together! You are probably bored of us banging on about the things you need to do to be compliant but do keep with us. We are nearing the end! Many of you will have already started to tackle your GDPR responsibilities and be well on your way to being compliant. For those who haven’t…there is still time to get a plan in place. Even if you are not completely ready by the 25th of May, having a corrective

GDPR Week 3

April 17th, 2018|GDPR, IT Support|

GDPR Week 3 Its week three of our GDPR journey together! We hope these bite-size chunks are helping tame the beast that is GDPR and removing some of the fear of what’s required.  Please remember to share this email with anyone else that may be struggling with the concept of GDPR.  It is important that we all take note of the new laws and helping to remove the burden of technology from hard working business people is the reason we get up in the morning, so we welcome sharing of

GDPR Week 2 – Personal Data Protection

April 10th, 2018|GDPR, IT Support|

GDPR Week 2 As discussed last week, almost all small businesses will hold personal data to some degree.  As part of our ongoing effort to make life easier for our customers, we are taking time to offer help and advice to prepare your IT systems for the new GDPR changes coming in to force next month. This week we will be focusing on communications and online services. Under the new GDPR rules, you are responsible for how your data is stored

GDPR Week 1 – Easy Wins and ICO Registration

April 3rd, 2018|GDPR, IT Support|

GDPR Week 1 - Easy Wins All small businesses hold personal data to some degree. For some, this could be employee information. For others, it could be a client database rich in personal information about its customers. Whichever category you fall in to, we are all likely to need to do some steps to prepare for the new General Data Protection Regulation coming in to force on the 25th of May 2018. As part of our effort to minimise the burden of technology, we want to offer

September 2017

5 Great Lessons You Can Learn From Us about Buying A Phone System

September 26th, 2017|VOIP|

5 Great Lessons You Can Learn From Us about Buying A Phone System We genuinely want to help you make the right decision, you will be stronger for it, and that warm feeling from directly helping someone is why we do what we do. So, in this spirit, below are five considerations you should have when buying any telephone system. i. Does the cost of your telephone system include maintenance and a Service Level Agreement? Maintenance with an agreed SLA is essential to ensure your system is always