With the Team Since 2025

JP

AI & Technology Consultant

Hi, I’m JP — AI & Technology Consultant at We Do Your IT. I’m a curious, hands-on and determined IT professional who genuinely thrives on solving problems and supporting people. My career has taken me across a wide range of industries — education, charity, manufacturing and even a global brand — and that breadth has made me adaptable, resilient and ready for whatever comes next. I love that IT is a constantly evolving field, because it means there’s always something new to learn and always a smarter way to do something. That constant evolution is what keeps the work exciting and meaningful.

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Meet The Rest Of The Team

Making IT Support Feel Effortless

Every member of our team brings something different to the table. Here’s a little more about who JP is, what drives the work, and what you can expect when working together.

My Favourite Parts of the Job

What I love most is supporting people — regardless of their technical ability. There’s something really rewarding about taking someone who’s stressed or frustrated, listening carefully to what they need, and helping them feel confident and supported by the time the call ends. I don’t just want to fix the immediate problem; I want to understand why it happened and help make sure it doesn’t happen again. I want people to see IT not as a headache, but as a reliable tool that makes their day run more smoothly.

I also genuinely enjoy the variety. No two days are the same, no two problems are identical, and that keeps me fully engaged.

My Experience

I’ve worked across education, charity, manufacturing and global brand environments — each bringing its own challenges and its own way of working. That diversity has sharpened my ability to adapt quickly, communicate clearly and find practical solutions under pressure. As an AI & Technology Consultant, I bring both the hands-on technical grounding and the curiosity to explore how emerging technology — particularly AI — can be applied in genuinely useful ways for the businesses and people we work with.

My approach has always been persistent and practical: stay focused, keep the customer informed and work until it’s sorted.

My Hobbies & Interests

Outside of work, life is wonderfully hectic. I’m part of a blended family — 2 adults, 5 kids and 4 cats — so there’s never a dull moment. We love going on day trips together, and at weekends the under-10s are enthusiastic cake bakers who take the job very seriously. Music is a huge passion of mine too. I’m a dedicated vinyl collector with over 1,400 records in my collection — there’s always something spinning. And here’s a fun fact: I share my Christmas Day birthday with my son, who calls me his “birthday buddy” and loves telling everyone about it. It’s a connection we’ll always have, and I wouldn’t trade it for anything.

I don't just want to fix IT problems — I want to prevent them. And when something does go wrong, I want the person on the other end to feel supported from the first moment to the last. That's what good IT looks like to me.

The Value That Resonates With Me Most

You

The value that resonates most deeply with me is You — the belief that every person matters and deserves to feel genuinely supported. In IT, it’s easy to focus purely on the technical side, but behind every ticket is a real person who might be stressed, frustrated or out of their depth. My job isn’t just to fix the problem — it’s to make sure that person feels heard, understood and confident throughout the whole process. Clear communication, patience and genuine care are non-negotiable for me. Every interaction deserves respect, and every relationship matters.

My Skills & Areas Of Focus

Here’s a snapshot of the areas JP works across day to day.

Adaptability

AI & Emerging Technology

Customer Communication & Patience

End-User Support

IT Support & Troubleshooting

Multi-Industry Technical Experience

Problem Solving & Root Cause Analysis

Systems Administration