Our business is all about helping people. This is why we have produced valuable content about our process that you can look at to understand better what we do.
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We have compiled a list of frequently asked questions from potential customers before they start working with us, just click on the question to see the answer!
A telephone system, also known as a Private Branch Exchange (PBX), is a network of telephones used within an organization to communicate internally and externally. It offers features like call transferring, conference calling, call metering, and voicemail.
Structured cabling is an organized approach to a company’s cabling infrastructure. It provides a predictable and simplified system that can carry data, voice, and multimedia signals.
Broadband is a high-speed internet connection that provides fast, continuous access to the web. It’s significantly faster than dial-up connections, allowing users to download data, stream videos, play online games, and more.
Leased lines are private, high-performance circuits leased by businesses that provide dedicated, symmetrical bandwidth. Unlike standard broadband:
Voice over Internet Protocol (VoIP) is a technology that allows voice calls to be made using an internet connection instead of a traditional phone line. It converts voice signals into digital data that can be transmitted over the internet.
Choosing the right telephone system depends on the specific needs of the business. Consider factors like:
This content was written by Anthony, a friendly and chatty tech aficionado with a knack for problem-solving. With his honest and down-to-earth demeanor, he’s more than just a whiz at hitting business objectives – he’s dedicated to making a tangible impact. From his home base, Anthony has successfully built an array of technology-focused enterprises that span from IT support to web hosting and telecommunications solutions.
But what truly sets Anthony apart is his personal ethos: a sincere commitment to help. This isn’t merely a business strategy to him; it mirrors his personality and his life outside work. As a doting grandfather who enjoys gardening in his free time (a must at 55!), he understands the significance of maintaining a healthy work-life balance. His goal is to help other business owners reap the benefits of efficient work systems.
Despite his busy schedule, Anthony savors quality time with his grandchildren during the weekends. Besides, he has a fondness for cooking – although he admits, it doesn’t always turn out perfect! But it’s these authentic touches that make Anthony not just a professional, but a person who genuinely wants to make a difference.
With a rich experience spanning over two decades in the communications sector, Anthony has been a pillar of support for diverse customers who often feel overlooked by their service providers, be it BT, Virgin, or others. His primary objective is to reassure these clients that he’s there solely to address their specific needs.
Anthony understands the unique challenges his customers face and brings an innovative problem-solving approach to each interaction. Always prioritizing customer needs, Anthony and his team think creatively to develop smart solutions that drive customer satisfaction forward.
He doesn’t oversell, and although he sometimes promises more than he can deliver, he never talks down to his customers. His goal is to provide the kind of service he himself would want to receive.
In his professional journey, Anthony has worked with a myriad of customers, each with their own unique requirements. This vast exposure has equipped him with the ability to tailor his approach effectively, ensuring every client feels valued and cared for.
His commitment to resolving customer needs and providing exceptional service is a testament to his ethos. With a friendly yet professional tone, Anthony continues to make significant strides in the communication sector, providing reassurance and expert assistance to those who need it most.
