With the Team Since 2022

Tom Linbourne-Caddick

Client Technology Coordinator

Hi, I’m Tom — Client Technology Coordinator at We Do Your Group. I’m a resilient and hardworking individual who thrives in the IT sector. I’ve always been quick to learn and adapt, and I’m constantly picking up new skills that I can apply both in my work and in everyday life. I take customer service very seriously — going the extra mile to ensure our customers are satisfied isn’t something I do occasionally, it’s just how I operate every single day.

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Meet The Rest Of The Team

Making Support Feel Effortless

Every member of our team brings something different to the table. Here’s a little more about who Tom is, what drives the work, and what you can expect when working together.

My Favourite Parts of the Job

What I enjoy most is making sure our customers feel genuinely supported and well looked after. I take real pride in delivering the best possible experience for every person I work with, and I’m always looking for ways to go above and beyond what’s expected. There’s a real sense of satisfaction in knowing that a customer has had a brilliant experience and that I played a part in that.

I also enjoy the variety and pace of the role — no two days are the same, and the constant learning that comes with working in technology keeps me engaged and motivated.

My Experience

My background is in client technology coordination and IT support, with a focus on delivering excellent service and maintaining strong client relationships. I’m a fast learner who adapts quickly to new tools, systems and challenges, and I bring a determined, can-do attitude to everything I take on.

I believe that reliability and effort are the foundations of great service, and those are values I hold myself to consistently.

My Hobbies & Interests

Outside of work, I’m an active person — you’ll often find me on the football field or in the gym. I love the discipline and camaraderie that come with team sports, and staying physically active is an important part of how I keep balanced and energised. Music is also a big part of my life, and I enjoy a wide range of genres that keep things fresh day to day.The value that resonates most with me is Accountability — owning outcomes, fixing issues fast and learning from every experience. I believe that if something is your responsibility, you see it through — no excuses, no half measures. When something goes wrong, the focus should be on fixing it quickly and making sure it doesn’t happen again. That mindset is something I bring to every customer interaction and every challenge I face at work. Taking ownership isn’t just a professional value for me — it’s a personal one too.

I take customer service seriously because our customers deserve nothing less than the best. Going the extra mile isn't a special occasion for me — it's just the standard I hold myself to.

The Value That Resonates With Me Most

Accountability

The value that resonates most with me is Accountability — owning outcomes, fixing issues fast and learning from every experience. I believe that if something is your responsibility, you see it through — no excuses, no half measures. When something goes wrong, the focus should be on fixing it quickly and making sure it doesn’t happen again. That mindset is something I bring to every customer interaction and every challenge I face at work. Taking ownership isn’t just a professional value for me — it’s a personal one too.

My Skills & Areas Of Focus

Here’s a snapshot of the areas Tom works across day to day.

Adaptability & Fast Learning

Attention to Detail

Client Technology Coordination

Communication

Customer Service Excellence

IT Support & Technical Assistance

Problem Solving

Team Collaboration