How To Log a Ticket From Your Machine
It’s easy to log a ticket using your machine! look at the guide below to see how you can do this on your laptop.
Our goal is to simplify your life, and enabling you to submit a ticket directly from your machine is just one of the ways we assist you!
How to Log a Ticket On a Mac
All you need to do is go to the top bar on your Mac.
Press on this icon – 
Then press on the words “Get help with a Issue with your Computer”
Then a pop up will appear where all you have to do is follow the instructions and your ticket will be sent to our system. One it is received you will get a confirmation you your email and a technician should be in touch!
How to Log a Ticket On Windows
All you need to do is go to the bottom right hand bar on your Windows Machine and press the up arrow.
Then press on this icon –
And press on the words “Get help with a Issue with your Computer”
Then a pop up will appear where all you have to do is follow the instructions and your ticket will be sent to our system. One it is received you will get a confirmation you your email and a technician should be in touch!
Our new system is designed to ensure every support request is managed with efficiency and care, improving resolution times and your satisfaction. We are committed to not just meeting but exceeding your expectations.
The author of the content is Adam Gillett, Director - We Do Your Group
About the author?
The author of the content is Adam Gillett, a tech enthusiast with a heart. He’s not just about hitting business goals – he’s on a mission to make a real difference. From his base in Bristol, Adam combines his natural tech savvy with an unwavering dedication to customers, leading him to create a suite of technology-focused businesses. These ventures cover everything from IT support to web hosting and telecom solutions. But at the core of everything he does is a powerful ethos: a genuine desire to help. This isn’t just a business strategy for Adam – it’s a reflection of who he is, as seen in his role as a devoted dad to Alfie. As someone who values family life, Adam knows the importance of work-life balance and strives to bring the benefits of efficient work systems to other business owners.
Their experience?
The author of the content is Adam Gillett, a tech enthusiast with a heart. He’s not just about hitting business goals – he’s on a mission to make a real difference. From his base in Bristol, Adam combines his natural tech savvy with an unwavering dedication to customers, leading him to create a suite of technology-focused businesses. These ventures cover everything from IT support to web hosting and telecom solutions. But at the core of everything he does is a powerful ethos: a genuine desire to help. This isn’t just a business strategy for Adam – it’s a reflection of who he is, as seen in his role as a devoted dad to Alfie. As someone who values family life, Adam knows the importance of work-life balance and strives to bring the benefits of efficient work systems to other business owners.
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