Why IT teams are partnering with IT providers in the post-pandemic recovery.
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Ask any IT manager, and they’ll tell you that they’ve been stretched to the limit since the pandemic. Supporting both the migration to work from home whilst implementing digital safety checks at the office reception area and supporting a hybrid work from home/work in the office, most IT managers and their team’s resources are stretched thinly.
Savvy IT managers are now looking at partnering with local IT service firms to outsource some aspects of the IT function in a business.
Here are some of the benefits we’ve seen since working with internal IT teams.
1) Depth of knowledge
Many internal IT employees work with one business IT system – previous experience has taught them well, and they tend to know the current IT system inside out.
2) Out of hours and holiday cover
Life is never predictable and supporting technology can be more than a full-time job. Migrations and upgrades usually mean weekend work which can eat into employee time off. Combine that with out-of-hours IT support, and the internal IT team can feel like working two full-time jobs with very little free time.
Having an out of hours partner that can cover the helpdesk and support the smooth running of IT systems is one of the most significant benefits of partnering with an MSP.
3) Third Eye on your Security
A fresh perspective on things is always welcoming, and that’s what co-managed IT services can offer. Having a partner that can look at your I network from an external perspective will help you spot potential security vulnerabilities on your network and where they can make business improvements.
A co-managed strategy helps you have a more significant influence over the different aspects of your IT management. Instead of trusting everything to a third party, you take care of the most critical things in-house. You establish two “layers” of protection by doing this, each of which poses several obstacles to unauthorised entry. More layers can, as a general rule, make data intrusion even less probable.
