Ofcom fined BT £2.8 million for not providing crucial contract information to over 1.1 million customers, setting a strong precedent for the telecom industry. This decision underscores the need for transparency and accountability in customer service. BT is now contacting affected customers, offering refunds, penalty-free cancellations, and automatic compensation for...
Transforming Customer Service: The Era of Connectivity with Google
Experience seamless support with Google's new "Talk to a Live Representative" & "Request a Call" features! Wave goodbye to lengthy wait times and hello to instant support.
Amazon’s Project Kuiper: A Leap Towards Global Broadband Connectivity
Amazon is set to redefine connectivity and revolutionize the broadband sphere with its ambitious Project Kuiper.
Navigating International Roaming: A Comprehensive Guide to Keeping Data Costs in Check
In today’s connected world, it is almost unthinkable to travel without our smartphones.
The Benefits and Challenges of Introducing AI into Businesses: Examining Potential Solutions for Successful Integration
As the use of Artificial Intelligence (AI) continues to grow within businesses, it is having an inevitable effect on employment opportunities.
Preparing for the Big Switchoff: What You Need to Know About Openreach’s Throttling Measures
With the transition to full fibre broadband networks well underway, Openreach, BT’s infrastructure division, is introducing measures designed to gently “nudge” customers away from their old copper-based connections and onto newer services.
Using Virtual Machines for Business: Pros and Cons Explained.
A virtual machine (VM) is a computer system created and managed by software. It can be used to simulate another physical device, such as a PC or server, and run operating systems such as Windows, Linux or macOS.
Cumbria To Trial New Starlink Broadband
As part of Project Gigabit, the UK government has announced a trial of Starlink satellite broadband in the Lake District as part of more comprehensive plans to connect highly remote areas.
New Deadline for Huawei to be removed from 5G Networks
Following the U.K. government’s decision in June 2020 to remove all Huawei Equipment From 5G Network Cores, the deadline has now been pushed back to December 2023.
