Fully Utilise Telephones in The NHS To Enhance Care

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Female receptionist talking by phone in clinic

Through our group of companies and partnerships, we have been working with NHS organisations for many years providing NHS telephones and services suitable for Healthcare providers such as Doctors’ surgeries and clinics.

Security is always a more prominent issue within NHS sites as compared to many small businesses, and we have gone out of our way to ensure that we understand your requirements and that we have a range of products and services suitable for use within the field.

We Do Your Communications offers all of its products and services to NHS clients with a particular focus of being able to provide an all-round service. We have many of our business phone systems installed in Doctors surgeries, with the hosted systems being capable of delivering a full work from home service whereby, in conjunction with our partners Away From My Desk Limited, we can offer Secure Remote Access to give you a complete working from home solution for your staff.

Providing the facilities to free up space in the surgery as well as providing telephone consultations and administration work and support from the comfort of home you can also use the system to recruit GPs from outside of your normal catchment area to work from home and none of your patients would ever even know! With the options of a home telephone facility or our softphone service, they can call out on the surgery number or also take incoming calls through the surgery and have full access to their clinical systems with their Secure Remote Access.

Never has it been so easy and secure to work away from the practice!

Back in the surgery, we cannot only offer a full range of business telephone systems, but we can also install Public Wi-Fi access for your patients while they wait for their appointments. Which means that they can carry on working from the waiting room, surfing the net or entertain themselves while waiting to see their GP or nurse leading to better patient experience in the waiting room.

For federated surgeries, or those being taken over by other surgeries, we can offer the ability to keep existing numbers and, at the flick of a switch, divert all incoming calls to the new surgery for the easiest of transitions.

Out of Hours services are used in many locations and working with our partner company, Away From My Desk limited we can pull together a number of sites to offer access to full patient records at a group of surgeries whilst being able to transfer all calls to one central number, if necessary, for out of hours services and care.

The possibilities of what we can offer NHS sites is endless. With such a broad range of services supplied through the, We Do Your Group and its partners we can be your ‘one stop shop’ for making life more comfortable and getting a better work-life balance and freedom to choose when and where both you and your staff work.

If you have never worked with us before the first thing you will notice is that excellent customer service is at the core of everything we do. We promise always to put you, our customers, first every time. Each of our dedicated team members is empowered to go the extra mile for you, not just once but every time they speak to you so they can be sure that you feel involved, welcomed and most important valued as our customer.